The Montgomery Fire Department maintains this web site as a public service. The following is the privacy policy for this site (all pages starting with www.montgomery-fire.com) and pertains to all non Department employees only:


Collection of Information

Cookies We may use cookies to make your browsing easier. Note: A cookie file is a file stored on your computer that contains unique information this web site can use to track such things as lists of pages you've visited at this site, the date you last looked at a specific page, to identify your session at a particular portion of this site, or for the storage of other data. A cookie may be used to store your password so that you do not have to re-enter the password on each visit to our site. A cookie is often used in commercial sites to identify the items selected for a specific shopping cart application. You may prevent this site from storing a cookie on your computer by disabling the feature in your web browser. We cannot and do not read cookies places on your computer from another site.

Email If you send us an electronic mail message with a question or comment that contains personally identifying information, or fill out a form on-line that e-mails us this information, we will only use the personally-identifiable information to respond to your request and analyze trends. We may redirect your message to another department or person who is in a better position to answer your question. Please note that under Chapter 552 of the Texas Government Code, commonly known as the "Open Records Act", information sent to us in an email may be subject to disclosure. For additional information please reference the Attorney Generals "Open Records Act".

Site Management For site management functions, information is collected for analysis and statistical purposes. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless legally required to do so in connection with law enforcement investigations or other legal proceedings. We use Log analysis tools to create summary statistics, which are used for purposes such as assessing what information is of most interest, determining technical design specifications, and identifying system performance or problem areas. We may delete your information, contained in these logs, at any time. The following information is collected for this analysis:

User Client hostname - The hostname (or IP address if DNS is disabled) of the user/client requesting access. HTTP header, "user-agent" - The user-agent information includes the type of browser, its version, and the operating system it's running on. HTTP header, "referrer" - The referrer specifies the page from which the client accessed the current page. System date - The date and time of the user/client request. Full request - The exact request the user/client made. Status - The status code the server returned to the user/client. Content length - The content length, in bytes, of the document sent to the user/client. Method - The request method used. Universal Resource Identifier (URI) - The location of a resource on the server. Query string of the URI - Anything after the question mark in a URI. Protocol - The transport protocol and version used.



Disclosure of Information

If you file an on-line complaint or otherwise submit information to us electronically, by fax or through the mail, the information will be disclosed to various staff members to assist us in fulfilling our official duties. The information may also be sent to the person or company that is the subject of your complaint or comment, or to other governmental agencies involved in the administration or enforcement of the matter. The information will not be disclosed to third parties, unless we receive an Open Records Request and we disclose the information pursuant to the "Open Records Act". The rules regarding the release of public information received online are the same rules that apply to disclosure of information that we receive in a paper format. We will not market any information that we collect. If you have a question or concern about a complaint or comment that you have submitted to us, please contact us at chief@montgomery-fire.com.

Upon your request, with few exceptions, you are entitled to be informed about the information that we collect about you. Under the "Open Records Act" you are also entitled to receive and review this information. Please direct such a request to chief@montgomery-fire.com. Under section 559.004 of the Government Code, you are entitled to have us correct any information about you in our possession that is incorrect. If you determine that we have recorded information about you incorrectly, you may request a correction by filing your request at chief@montgomery-fire.com.


Security, Intrusion, Detection Language

For site security purposes and to ensure that this service remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and may be destroyed at our discretion.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Texas Penal Code Chapters 33 (Computer Crimes) or 33A (Telecommunications Crimes).